Get in touch.
Email is the fastest way to reach us. We read every message. Most replies go out within one business day.
What to email about
Subscription, credits, login issues
Email us with your account email address. For billing questions, include your order number or transaction date.
Email account support →System failure or broken citations
Refunds are issued for system errors and unverifiable citations. See our refund policy for details before emailing.
Email refund request →GDPR, CCPA, data rights
To access, export, or delete your personal data, email from the address associated with your account. We respond within 30 days.
Email privacy team →Media, partnerships, integrations
For media inquiries, partnership proposals, or institutional licensing, include a brief overview of your interest.
Email partnerships →Bugs, crashes, slow performance
Include browser, device, and a description of what you were trying to do. Screenshots help. We fix on a priority basis.
Email technical support →DMCA, trademark, regulatory
For copyright takedowns or other legal notices, email with full information as described in our terms.
Email legal →Company information
A Colorado limited liability company
Denver, CO 80203
United States of America
The postal address above is our registered legal address. For all support and business inquiries, email is the fastest channel and the one our team monitors continuously.